What You Need To Know

Images Delivery


  • All images are delivered in high-resolution digital format.
  • A private, password-protected online gallery will be provided for viewing and downloading your images.
  • Prints are available as an optional add-on for any experience.


Delivery Timeline


Photography Experiences (The Frame & The Story):

  • Delivered within 7–10 days

Event Experiences:

  • Delivery time varies based on coverage


Travel & Destination Events


  • Travel fees may apply for any Photography or Event Experiences outside of El Paso, TX.
  • For destination shoots or events, please inquire in advance for a custom quote based on location and logistics.



Booking & Retainer


  • 30% non-refundable retainer is required to secure your date and time.
  • Dates are NOT reserved until the retainer is received.
  • For event experiences, the remaining balance is due 1 month prior to the event.



Time & Punctuality


  • Please arrive on time for your scheduled experience.
  • Your experience time begins at the scheduled start time.
  • Late arrivals will reduce your available experience time and cannot be extended out of respect for other bookings.

Rescheduling


We understand that unexpected situations happen.

  • Photography Experiences must be rescheduled at least 48 hours in advance
  • Event Experiences must be rescheduled at least 30 days in advance

All rescheduling is subject to availability.


Cancellations


  • All retainers and payments are non-refundable in the event of cancellation.


Additional Time & Add-ons


  • Additional time and add-ons are available upon request and subject to availability.


Content Use


  • By booking, you agree that all images and content may be used by the photographer for portfolio, marketing, and promotional purposes.